By By: The People News Online
The Civil Service Agency has officially discontinued the long-standing paper-based Letter of Power of Attorney (LPA) system, replacing it with a fully automated digital platform aimed at improving efficiency, transparency, and ease of access for civil servants.
CSA Director General Josiah Joekai made the announcement during the Ministry of Information’s regular press briefing, describing the reform as a major milestone in the government’s e-governance transformation efforts.
“We’ve been able to fully automate the Letter of Power of Attorney, and today I want to announce that effective immediately, the paper-based process is hereby discontinued,” Joekai said.
He explained that the manual system had existed for decades and had become outdated, inefficient, and burdensome for employees seeking access to basic credit facilities.
“The paper-based version of the LPA that existed even before I was born is not going to work anymore because the automated system is now in full operation,” Joekai declared.
He disclosed that a formal circular will be issued to all 100 government spending entities to ensure full compliance and uniform implementation of the new digital process.
Under the automated system, civil servants no longer need to move from one vendor store to another searching for pro-forma invoices before accessing approved credit.
“All you have to do is to know what you want and what items you need, and once you are enrolled, the system takes care of everything,” Joekai explained.
He said CSA teams have been enrolling employees across ministries, agencies, and commissions, while vendors are being equipped with configured **POS-enabled LPA machines.
“Once you are verified biometrically using your fingerprint, all your information appears, including the credit your Human Resource Director has approved,” Joekai said.
He noted that after verification, employees simply collect their items and leave, as transactions are settled between the CSA, the banks, and the Ministry of Finance without further paperwork.
“It’s smooth, it’s smart, it’s fast, and it reflects our commitment to e-governance and modern public service delivery,” Joekai concluded.
